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DNS and Nameservers

The HostMyServers module allows your clients to modify the nameservers associated with their domain directly from the WHMCS client area.

Modifying Nameservers​

From the Client Area​

The client accesses nameserver management via:

Client Area → My Domains → click on the domain → Nameservers tab

They can modify the Nameserver 1 to Nameserver 5 fields and save. The module immediately sends the update to the HostMyServers API.

From the WHMCS Back Office​

As an administrator:

Clients → client → Domains tab → domain → Nameservers tab

Modify the nameservers and click Save Changes. The change is propagated to HostMyServers in real time.

DNS Propagation​

The nameserver modification is taken into account by HostMyServers immediately, but global DNS propagation can take between 1 and 48 hours depending on DNS resolvers. During this period, some users may still see the old DNS.

To check propagation, you can use tools like dnschecker.org or whatsmydns.net.

Nameserver Glue Records​

Some scenarios require the use of glue records: this is the case when a domain's nameservers are subdomains of that same domain (e.g. ns1.mydomain.fr to manage mydomain.fr).

In this case, the IP addresses of the nameservers must be declared directly with the registry.

To configure glue records:

  1. From the domain record in the WHMCS back office, click the Child Nameservers tab
  2. Enter the subdomain and associated IP address
  3. Click Add
Glue records and WHMCS

The module transmits glue record creation to the HostMyServers API. This feature is available only for TLDs that support it (the majority of generic TLDs and ccTLDs).

HostMyServers Managed DNS​

If you use HostMyServers managed DNS (ns1.feelb.net / ns2.feelb.net / ns3.feelb.net / ns4.feelb.net), your clients can also manage their DNS records (A, CNAME, MX, TXT, etc.) from their client area.

This feature relies on a separate DNS module in WHMCS. Management of fine DNS records (DNS zones) is not directly integrated into the registrar module — it requires the WHMCS DNS Management module coupled with the HostMyServers DNS API.

To enable advanced DNS management, contact HostMyServers support to obtain the DNS module configuration information.

Default Nameservers​

During each registration, the default nameservers configured in the module are used if the client does not specify any. To modify these values:

Setup → Registrar Modules → HostMyServers → Configure → Default Nameservers section

See also: Domain Settings.